How it works
Six stages, no surprises
Custom work goes wrong when the price, the drawing and the finish get decided at different times. We settle all three up front, then build.
01
First conversation
Tell us the event, the date and the footprint. If you already know the piece you want from the catalog, say so; if you only know the problem, that works too.
02
Drawing and quote
You get elevations, dimensions, a finish direction and a fixed price. Nothing gets cut until you sign off on that drawing.
03
Deposit and slot
A deposit reserves bench time. Your build gets a slot on the schedule with a delivery window you can plan a load-in around.
04
Cut and assemble
Panels get cut, cabinets get joined, hardware goes on. We send progress photos at the assembly stage so nothing is a surprise.
05
Finish and fit check
Paint, stain or seal goes on, branding gets applied, then the piece is fully assembled, loaded and rolled in-shop before wrapping.
06
Pickup or freight
Collect it from the shop, or we crate it and put it on a truck. Care and touch-up instructions ship with every build.
Timing
What lead time really looks like
A single cart or backdrop usually moves faster than a full bar with collapsible framing and custom branding. Matched fleet orders take longest, because color consistency across units is worth waiting for.
Every quote carries its own lead time, tied to the current bench schedule rather than a generic promise. If your date is tight, tell us at the first email; we will either commit to it or tell you plainly that we cannot.
Rush builds are possible on some pieces. They cost more because they push something else down the bench.
Tell us what the room needs.
Send dimensions, a venue photo, or a rough sketch. We answer with a build plan and a price, not a sales call.